The Emergency department at Apollo Hospitals, Hyderabad, is fully equipped to handle medical emergencies and trauma situations, with the best emergency doctors available round-the-clock. Our medical facility offers an ambulance service dedicated to transporting patients facing life-threatening traumas or emergencies.
Best Hospital for Emergency Medicine in Hyderabad
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Emergency Medicine
Regarded as one of the best emergency hospitals in India, we have a team of trauma experts, emergency room (ER) physicians, critical care specialists, nurses, and paramedics proficient in managing any trauma cases that arise. Equipped with cutting-edge technology, our experts are fully capable of diagnosing and managing all emergency and accident situations, including poisoning and drug overdose, cardiac arrest, head trauma, fractures, anaphylactic shock, and more. They are also trained in disaster management. Our emergency service operates 24/7, providing secure and prompt ambulance services.
Apollo Hospitals, Hyderabad, features specialised teams including emergency physicians radiologists for comprehensive stroke management, neurologists, neurosurgeons, cardiologists, and other specialists who are available round the clock to handle a wide range of emergency conditions. Rigorous monitoring of crucial metrics is in place to consistently uphold a seamless and efficient care process.
Emergency Care
Emergency Number:
A readily memorable toll free number – 1066 which is interlinked with emergency doctors. Ambulances, well-equipped and staffed by trained personnel, serve as a mobile healthcare unit. Indeed, a ‘Hospital on Wheels.’ Dial 1066 from any mobile phone or landline in case of an emergency. Our ambulance team will attend to you immediately.
ACLS Ambulance
Apollo Hospitals, Hyderabad employs ACLS (Advanced Life Support) Ambulance Service (1066) staffed with expert paramedics and equipped with medical instruments and life saving drugs. We are available around the clock to answer your calls, and we can also accommodate long-distance requests, including locations outside the city or state.
Connected Ambulance
Equipped with state-of-the-art telemonitoring and teleconsultation capabilities, our ambulances enable emergency patients to be monitored by emergency physicians and specialists at Hyderabad Emergency Department. This advanced technology ensures that life-saving treatment and coordinated care can be initiated more promptly than ever before.
Air Ambulance
Provision of Air Ambulance Services catering to remote areas and addressing life-threatening emergencies.
Bike Ambulance
It provides rapid access to life-saving equipment and immediate medical assistance by paramedics. Bike ambulance is equipped with essential tools, including shock-administering equipment, oxygen support, and the ability to provide immediate first aid.
Effective Communication
Our Emergency Department serves as the command and control centre, overseeing patient monitoring throughout the transfer process. Whether it is from home or any other location to the hospital, we ensure continuous care.
Standardised Emergency Facilities
Network hospitals feature standardised emergency rooms, and clinical protocols enhancing the consistency of care within the system.
Comprehensive Training
All emergency doctors and emergency staff along with nurses and paramedic staff essential for pre-hospital and in-hospital care undergo thorough training to meet the highest standards.
Network
The National Network of Emergency Services is actively serving nine cities across the country, including Chennai, Hyderabad, Delhi, Ahmedabad, Kolkata, Pune, Bilaspur, Kakinada, and Bengaluru. This extensive system encompasses 22 emergency rooms, a fleet of 60 ambulances, and a dedicated team of over 500 personnel.
Highlights
At Apollo Hospitals, Hyderabad, dedicated Stroke Physician-led teams are in place to effectively manage stroke cases, while a cardiologist is available round the clock to lead the response to heart attacks. Continuous monitoring and assessment are ensured through the tracking of key metrics, guaranteeing a smooth and efficient care process every time. Some of the critical metrics include:
- Door to triage in less than 5 minutes
- Access to neurologists and neurosurgeons within 15 minutes to assess a stroke
- Door to cath lab time in 30 minutes for stroke cases
Over the course of years in emergency services, we have attained notable milestones and successfully saved numerous lives.
- 200+ Ambulances
- <10 mts response time during emergencies
- 5,00,000+ calls served in 10 years
- 500+ calls per day currently
- 220 Emergency beds
- 950 total pickups monthly
- 1,20,000 emergency footballs annually
- 5 mts door to physician time
- 5 mts door to ECG in acute coronary syndrome
- 25 mts door to CT in acute strokeS
- 30 mts door to needle in STEMI
- 60 mts door to balloon in primary PCI
Air Ambulance
Apollo Hospitals, Hyderabad, offers air ambulance services to bridge the critical gap in providing timely medical attention during both medical and trauma emergencies. Manned by a fully-equipped medical crew trained in pre-hospital care protocols, these specialised air ambulances cater to the needs of individuals residing on the outskirts and beyond the city limits.
Since pioneering air ambulance services in 2003, Apollo Hospitals, in collaboration with aviation partners, facilitates the transfer of around 125-150 patients annually. These dedicated helicopters and fixed – wing aircraft, exclusively designed for emergency transport, feature a medical team sourced from Apollo Hospitals, and our partners comprising trained emergency physicians and paramedics specialising in air evacuations.
The service extends support to various emergency cases, including paediatric patients, with all necessary life-saving equipment available onboard. Furthermore, the air ambulance network plays a crucial role in transporting organs from brain-dead patients for transplantation at different locations.
How to Access the Ambulance Service?
- Contact our Emergency Response Service at 1066 and provide essential details about the emergency.
- Our Paramedic will assess the medical condition through detailed questions, offering on-call First Aid Advice to manage the patient until further medical help arrives.
- The Paramedic/Doctor will determine the mode of transportation (Ground and/or Air Ambulance) and notify the Emergency Dispatch Management unit.
- The Ground Ambulance will provide onsite primary medical care, transferring the patient to the Nearest Stabilization Centre to safeguard the Golden Hour.
- Alternatively, the Ground Ambulance will transfer the patient to the designated Helicopter Landing Zone or Airport, from where they will be transported to the nearest Apollo Hospital for immediate care.
- The cost of these services will range from Rs.1.6 to 2 lakhs per hour depending on the type of aircraft, travel distance and condition of the patient.
Diseases and Conditions
If you or somebody around you encounters any of the following problems, kindly contact the emergency department immediately (Toll free number call 1066).
- Chest pain
- Stroke symptoms
- Head injury
- Road traffic accident
- cardiac arrest
- Fractures
- anaphylactic shock,
- Injury to neck or spine
- Electric shock or lightning strike
- Severe burn
- Passing out
- Pain in the arm or jaw
- Suddenly not able to speak, see, walk, or move
- Suddenly weak or drooping on one side of the body
- Dizziness or weakness that does not go away
- Inhaled smoke or poisonous fumes
- Sudden confusion
- Heavy bleeding
- Deep wound
- Serious burn
- Coughing or throwing up blood
- Severe pain anywhere on the body
- Severe allergic reaction with trouble breathing, swelling, hives
- Snake bite
- High fever with headache and stiff neck
- High fever that does not get better with medicine
- Throwing up or loose stools that does not stop
- Poisoning or overdose of drug or alcohol
- Suicidal thoughts
- Seizures
Treatments and Procedures
Our emergency department is equipped to handle a wide range of medical and traumatic emergencies. Our team of highly skilled emergency physicians, nurses, paramedics, and support staff are proficient in providing immediate and advanced care for various conditions, including:
FAQ's
When should you visit the emergency department?
It is crucial to visit the emergency department for serious or life-threatening situations. If you or someone near you experiences symptoms like severe chest pain, major injuries, or difficulty breathing, seek immediate medical attention in our emergency department for prompt evaluation and intervention. Dial 1066 immediately.
How do doctors come to the rescue upon reaching the emergency department?
At Apollo Hospitals, Hyderabad, our on-duty emergency physicians immediately evaluate patients, identify emergency conditions, and deliver life-saving treatment without any delay.
How long do patients have to wait in the emergency department?
Wait times can vary based on the urgency of cases. Critical conditions receive immediate attention. However, at Apollo Hospitals, Hyderabad, we strive to minimise wait times for all patients. Our team works diligently to prioritise and address cases efficiently, ensuring timely care. On an average 99% of all patients are seen by emergency doctors within 15 minutes of arrival.
What if a patient doesn't have insurance?
The emergency department at Apollo Hospitals, Jubilee Hills, Hyderabad, provides care to all individuals, regardless of insurance status. In emergency situations, our first priority is to stabilise the patient. Financial discussions come into play only after ensuring the patient’s stability which will be handled by our expert team. We are committed to providing emergency care and medical assistance to everyone in need. Financial status or inability to pay will not hinder the delivery of emergency care.
What types of specialists are available in the emergency department?
The emergency department is staffed by a multidisciplinary team of emergency physicians, experienced nurses, paramedics and support staff. Emergency doctors along with Super specialists and Fast track teams are also present in inhouse to support the emergency department round the clock.
How is patient privacy maintained in the emergency department?
Patient privacy is a top priority in our emergency department. We strictly adhere to privacy laws and protocols, safeguarding your confidential medical information. Our experts and support staff respect and protect your privacy throughout the entire care process, maintaining the highest standards of confidentiality.
Are there support services available for mental health emergencies?
Yes, our emergency department at Apollo Hospitals, Jubilee Hills, Hyderabad, is equipped to address mental health emergencies. We understand the significance of mental health and have specialised services available, including trained professionals who can assess and provide initial support. However, we do not admit patients diagnosed with psychiatric or mental health problems and will refer such patients to other hospitals after stabilisation.
Is a family member allowed into the treatment area?
At Apollo Hospitals,, Hyderabad, we prioritise patient safety and confidentiality. However, we also recognize the importance of support. In certain situations, a family member or friend may be allowed to accompany you into the treatment area. Our emergency department personnel will provide guidance based on the specific circumstances of your visit.
How is infection control maintained in the emergency department?
In our emergency department, infection control is paramount. Personal Protective Equipment (PPE), including masks and gloves, is standard for doctors and support staff. Isolation measures swiftly address contagious cases. Hand hygiene is rigorously upheld, and stringent patient screening upon arrival aids in early detection of potential infections. The infection control team at Apollo Hospitals, Jubilee Hills, Hyderabad, oversees and guides infection control measures in various hospital areas, including the emergency room. They actively check and provide recommendations for maintaining a safe environment. Collaborative efforts with public health agencies keep us informed about regional infectious trends. Our commitment to infection control aligns with our dedication to providing secure, high-quality emergency care to the community.
